FAQS
Your Questions Answered
WHAT CAN I EXPECT?
You will start with a 45min initial consultation during which we will do a full medical history. Specific testing will be done depending on the type of consultation (orthopedic/cardiopulmonary/sport specific). You will need to move and do some light exercise. Afterwards a treatment plan will be discussed.
​
HOW MANY SESSIONS DO I NEED?
The number of sessions will vary from person to person and condition. One session is not enough to make miracles happen. The road to recovery takes time and patience.
DO I NEED A DOCTOR’S REFERRAL?
No, you don't need a referral letter from a medical professional.
WHAT DO I NEED TO BRING ALONG?
Initial consultation:
- Medical aid card (if you would like to claim back from the medical aid)
- ID document
- Referral letter (if applicable)
- Comfortable exercise clothes
- Any old/new x-rays or scans that you might have.
​
Sessions:
- Comfortable exercise clothes
- Towel and water bottle
WILL MY MEDICAL AID PAY?
Roné Jacobs Biokinetics is a cash practice. You will need to pay before or after your session. You will receive an invoice after you have paid to claim back from the medical aid.
Most medical aids will refund you out of your medical savings.
PAYMENT OPTIONS
Payment must be made directly after your session.
Unfortunately no card facilities are available.
Payments can be made via cash or EFT (with proof of payment confirmation)
CANCELLATION POLICY
We don't always have control over everything in life and thus we understand that you will need to cancel/reschedule sometimes. Unfortunately we can't re-book a session at short notice.
If you cancel with 24 hours notice you will not be charged. If you do not arrive or do not give 24 hours notice you will be billed.
​